2-Day Seminar
(3-Day Seminar if Field Audit
Training is included)
(Available in Canada only)

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2-Day Seminar (3-Day Seminar if Field Audit Training is included)
(Available in Canada only)

In many ways, the team leader—either in a self managed type environment or in traditional first line supervision role—is the key to effective safety management, since he or she must translate leadership's commitment and management's systems into everyday activity. This seminar looks at the role of the team leader, and the skills that are necessary for him or her to execute critical safety responsibilities.

Seminar Features and Benefits

Incident Impact, Causes and Prevention

Participants develop a real understanding of the wide ranging impact an incident with an injury can have on individuals, families, friends and the work organization by analyzing actual incidents with which they are familiar.

Further analysis of these incidents, with guidance from seminar instructors, helps participants understand that accidents have tangible causes—both direct and underlying.

Participants develop a feeling for their ability to prevent injuries, by examining these incidents with a focus on "how I could have prevented this from happening."

Auditing

We define auditing as the observation of both workplaces and workers by line management. During the audits, supervision must engage workers in safety discussions and take immediate actions to stop and correct unsafe behaviors and conditions.

Participants begin to gain understanding of the value of auditing in DuPont through a brief presentation on the history of DuPont safety and the critical role auditing has played.

Participants then develop appreciation of what auditing can do for them in their own organizations through a review of the benefits of auditing, and the range of safety problems that auditing addresses.

Participants learn what effective auditing for safety is (and conversely what it is not) and how to conduct a safety audit through discussion of specific auditing skills.

Participants practice the skills required to recognize and anticipate unsafe acts, and gain confidence in their ability to do so, by analyzing pictures and discussing "what if" questions in small groups.

Participants learn the role unsafe behaviours play in injuries, then practice the skill of identifying unsafe behaviours in the workplace by analyzing and discussing pictures of people working.

Participants develop more comfort with safety auditing by discussion of the use of checklists to make auditing easier.

Auditing—Taking Action

Participants learn how to approach team members on the job, and talk about safety by exploring their reasons for reluctance, and then discussing a very simple yet highly effective methodology that addresses all of their concerns.

Participants develop confidence in their own ability to conduct safety audits through analysis and classroom practice of the elements of a good safety contact.

Each participant then builds his or her comfort level through classroom role-playing.

Auditing—Field Audits (included if 3-day seminar is selected)

As a final step in understanding the audit process, and developing individual confidence, each attendee conducts safety audits "in the field," with personal coaching from experienced instructors.

Participants build their own motivation for continuing safety audits "back on the job" by large group sharing of all the positive experiences from the field audits.

Auditing—Using Audit Information

Participants learn how to extract a great deal of useful safety information from their own audits, and from those done by their team members, by analyzing typical audit reports.

Repeated Unsafe Behaviour and Discipline

Participants expand their awareness of the serious detrimental effects of allowing repeated unsafe behaviours to continue by examining the impact of such behaviour on the team.

Participants learn how to effectively use discipline in their safety effort through discussion of DuPont safety discipline principles

Incident Investigation

Participants become aware of the importance of investigating safety incidents and near misses through presentation of benefits and strategies.

Participants learn DuPont incident investigation procedure, and the critical role that played by the team leader.

Participants develop a real understanding of the importance of the initial interview with involved employees, and expand their skills in interviewing techniques with classroom and small group practice in:

• Interviewing with an appropriate demeanor to facilitate open communications.
• Specific questioning methodology to learn what happened without shutting communications down.
• Active listening techniques.
• Understanding and defusing the emotions that stand in the way of open, accurate communication.

Each participant has the opportunity to personally develop these skills in real-life role-play situations.

Participants learn the breadth of potential causes of incidents, and develop skills in asking initial questions and investigating possible causes through guided small group activities.

Participants learn three degrees of corrective actions—eliminate, control, and manage through procedures—and practice the skill of converting basic causes into specific corrective actions through small group activity.

Establishing a Safety Climate

Participants become aware of the factors necessary to establish a good safety climate by discussion of DuPont practices in this area.

Participants develop an awareness of how their own behaviours impact safety by individually analyzing what they have done to set a good (or bad) safety example.

Attendees learn the use of traditional safety meetings as a critical communications tool.

Safety Action Meetings

Participants learn how to engage team members in solving safety problems through discussion of safety action meetings.

Participants develop skills necessary to design and run a safety action meeting by breaking the meeting down into individual components, then discussing each component and practicing critical skills in small groups.

Participants then establish the skills and experience the power of safety action meetings by actually holding one, addressing a real safety problem.

Participants increase their individual will to try safety action meetings by seeing a real problem lead to real solutions in a fifteen-minute meeting.

Action Plans

Finally, each participant establishes personal commitment to apply seminar teachings on the job by developing a list of specific short- and long-term actions he or she will take to improve safety.

General Learning Environment

Participants have the opportunity to examine and practice the skills in familiar, everyday situations, through the use of real-world safety examples throughout the seminar.

Learning takes place in small groups of four to six people, where individuals share analysis, thoughts and experience. Larger group (twenty to twenty-five) sharing broadens the experience base.

Learning is facilitated as participants develop confidence in the instructors, and the real world experiences that they bring to bear on the subject matter.

The atmosphere is relaxed and informal, where it is "OK to have fun."