Submitting Your Invoice
The preferred methods for sending an invoice is use electronic invoices. Where legally required, we also accept paper invoices. The addresses for email, fax, and paper can be found in the link at the bottom of this page.
•The email subject line should include the vendor name and the country of the invoice. Please note we accept only one PDF attachment per email.
• Electronic invoices should be submitted as PDF file attachments.
•Each PDF should have only one Invoice (back up copies can be attached)
•PDF's must not be password protected or encrypted.
• Zip files cannot be accepted
•The file size is limited to 25 MB. Our systems will reject larger attachments. You may not receive notice that the email did not go through, so it's important to check the size of the file before submitting it.
• Send the invoice only after delivery of goods and/or completion of services to DuPont.
• Follow the instructions on the PO, while raising the invoice
•EXCEPTION: If you have received an ERS order, which is explicitly mentioned in the Purchase Order, you should NOT submit an invoice.
* Email submission mailbox is only for invoice submission (Rush Requests, Payment requests, Queries etc., will not be considered). Refer to additional details in the list available
DuPont’s Invoicing Requirements
Each legal entity has specific instructions. To prevent invoice rejection, you must invoice the correct DuPont Legal Entity. You can find the correct Legal Entity information at the top of your Purchase Order, and we strongly recommend that you also reference the link at the bottom of this page to ensure the Legal Entity has not changed.
Preferred language of Invoices is English and must include:
•DuPont PO number
Ensure the invoice matches the Purchase Order or your prior Order Confirmation statement. Reference your PO & PO line item for accurate information. Incorrect PO reference number will result in rejection of invoice.
•For Non-PO
Ensure invoice references your Dupont Contact for timely process. For any other queries related to raising an invoice, work with your DuPont contact.
•Identifying number (invoice number)
•Invoice date
The invoice receipt date will be that of the receipt of a correct invoice at the correct Accounts Payable department. Therefore, invoices must be submitted to the appointed Accounts Payable department only and NOT to a specific DuPont contact person. Your DuPont contact person should be listed inside the invoice.
•Supplier's name and address (must match PO)
•Customer's name and address (DuPont entity)
•Details of the materials or services provided
Note: materials and services must be invoiced on separate lines and must reference the appropriate PO line item #
•Material quantity (must be same UOM as PO and not exceed 3 decimals)
•Price of goods or services (must be the same currency as the PO)
•Additional miscellaneous charges (e.g., sales tax, freight) must be separate items on the invoice
*China, Korea, Japan & Taiwan, etc., (wherever legally required)–Regional language invoices are accepted.
Contact Us
Information on how to contact our Accounts Payable teams can be found in the link below and is specific by Legal Entity. Please remember to revisit the site for updates to Legal Entities and billing information.
PLEASE NOTE: Click here to access step-by-step instructions on using the accounts payable file.