Submitting your invoice

 
 
 

To ensure proper and timely payment of invoices, follow the instructions provided below. If an invoice is received, which does not comply with the following requirements, it will be rejected and returned for correction.

 
 
 

Submitting Your Invoice

While the preferred methods for sending an invoice can vary by region and legal entity for the fastest processing of your invoice, we strongly encourage the use of electronic invoices, following applicable local laws. Where legally required, we also accept paper invoices. The addresses for email, fax, and paper can be found in the link at the bottom of this page.

  • The email subject line should include the vendor name, the country of the invoice, and the number of PDF attachments. Preference is one PDF per email.
  • Electronic invoices should be submitted as PDF file attachments. Please do not send zip files.
  • The file size is limited to 10 MB. Our systems will reject larger attachments. You may not receive notice that the email did not go through, so it's important to check the size of the file before submitting it.
  • PDF's must not be password protected.
  • Send the invoice only after delivery of goods and/or completion of services to DuPont.
  • EXCEPTION: If you have received an ERS order, which is explicitly mentioned in the Purchase Order, you should NOT submit an invoice.
 
 
 
DuPont’s Invoicing Requirements

Each legal entity has specific instructions. To prevent invoice rejection, you must invoice the correct DuPont Legal Entity. You can find the correct Legal Entity information at the top of your Purchase Order, and we strongly recommend that you also reference the link at the bottom of this page to ensure the Legal Entity has not changed.

Invoices must be in English and must include:

  • DuPont PO number
        Ensure the invoice matches the Purchase Order or your prior Order Confirmation statement. Reference your PO & PO line item for accurate information.
  • For Non-PO 
        Please work with your DuPont contact to obtain direction and ensure the invoice references that person’s name 
  • Identifying number (invoice number)
  • Invoice date
        The invoice receipt date will be that of the receipt of a correct invoice at the correct Accounts Payable department. Therefore, invoices must be submitted to the appointed Accounts Payable department and NOT to a specific DuPont contact person. Your DuPont contact person should be listed inside the invoice. 
  • Supplier's name and address (must match PO)
  • Customer's name and address (DuPont entity)
  • Details of the materials or services provided 
        Note: materials and services must be invoiced on separate lines and must reference the appropriate PO line item #
  • Material quantity (must be same UOM as PO and not exceed 3 decimals)
  • Price of goods or services (must be the same currency as the PO)
  • Additional miscellaneous charges (e.g., sales tax, freight) must be separate items on the invoice
 
 
 

Contact Us

Information on how to contact our Accounts Payable teams can be found in the link below and is specific by Legal Entity. Please remember to revisit the site for updates to Legal Entities and billing information. 

PLEASE NOTE:  Click here to access step-by-step instructions on using the accounts payable file.   

 

Click here for a list of DuPont legal entities, including detailed electronic invoicing information and accounts payable contact information (file download)
 
 
 
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